Foreword by Tracie D. Hall Community engagement isn't simply an important component of a successful library--it's the foundation upon which every service, offering, and initiative rests. Working collaboratively with community members--be they library customers, residents, faculty, students or partner organizations-- ensures that the library works, period. This important resource from ALA's Public Programs Office (PPO) provides targeted guidance on how libraries can effectively engage with the public to address a range of issues for the betterment of their community, whether it is a city, neighborhood, campus, or something else. Featuring contributions by leaders active in library-led community engagement, it's designed to be equally useful as a teaching text for LIS students and a go-to handbook for current programming, adult services, and outreach library staff. Balancing practical tools with case studies and stories from field, this collection explores such key topics as why libraries belong in the community engagement realm; getting the support of board and staff; how to understand your community; the ethics and challenges of engaging often unreached segments of the community; identifying and building engaged partnerships; collections and community engagement; engaged programming; and outcome measurement.
Library workers at all types of organizations, as well as LIS students learning about this newest Core Value of Librarianship, will find this book an easy-to-digest introduction to what staff at a range of libraries have accomplished in incorporating sustainability into their decision making and professional practices. In addition, a discussion about the role of economics and sustainability will challenge readers to stretch in new ways to positively impact their communities. As a core value of librarianship, sustainability is not an end point but a mindset, a lens through which operational and outreach decisions can be made. And it extends beyond an awareness of the roles that libraries can play in educating and advocating for a sustainable future. As the programs and practices in this resource demonstrate, sustainability can also encompass engaging with communities in discussions about resilience, regeneration, and social justice. Inspiring yet assuredly pragmatic, the many topics explored in this book edited by members of ALA's Sustainability Round Table and ALA's Special Task Force on Sustainability include a discussion of why sustainability matters to libraries and their user communities; real-life examples of sustainability programming, transformative community partnerships, collective responses for climate resilience, and green building practices; lessons learned and recommendations from library workers who have been active in putting sustainability into practice; the intersection of sustainability with the work of equity, diversity, and inclusion; suggestions regarding the revision of library and information science curriculum in light of the practical need to build community resilience; an examination of how libraries' efforts to support Doughnut Economics can bolster the United Nations' work on the Sustainable Development Goals, which seek to address the global impacts of climate change; and potential collaborators for future sustainability-related initiatives.
From researching to remixing, library users need your guidance on a wide range of copyright topics. The way to move beyond "yes, you can" or "no, you can't" is to become a copyright coach. In this collection librarian and attorney Smith teams up with information literacy expert Ellis to offer a framework for coaching copyright, empowering users to take a practical approach to specific situations. Complete with in-depth case studies, this collection provides valuable information rooted in pragmatic techniques, including in-depth discussion of the five questions that will help you clarify any copyright situation; storytelling techniques to enliven copyright presentations, plus ways to use music or YouTube to hook students into copyright topics; three coaching scenarios that tie into ACRL's Framework for Information Literacy for Higher Education and bring real-world applications to your library instruction; how-to guidance on leading mock negotiations over real journal publishing agreements; a 90-minute lesson plan on author rights for writers in a student journal; tips for teaching instructional designers how to apply copyright and fair use principles to course management systems; and an LIS copyright course assessment model. This resource will help you become a copyright coach by showing you how to discern the most important issues in a situation, determine which questions you need to ask, and give a response that is targeted to the specific need.
Included in Choice's Top 75 Titles and Resources for Community College Libraries Faculty, students, and colleagues come to you with copyright questions, both simple and complex. And they all want reliable answers--as fast as you can get them. With this guide, designed for ready access, you'll be prepared to deliver. Lawyer, copyright librarian, and iSchool instructor Benson presents succinct explanations ideal for both on-the-fly reference and staff training. Copyright specialists will appreciate excerpts from the law itself alongside tools and resources for digging deeper. Practical discussions of key legal concepts, illustrated using 52 scenarios, will lead you to fast, accurate answers on a range of topics, such as barriers to using the TEACH Act provisions in content for online teaching; showing a full-length movie in a university class; public domain and the 1998 Sonny Bono Copyright Term Extension Act; your legal options when receiving a DMCA take-down notice; court interpretations of fair use in three key recent cases; Creative Commons licenses, complete with a quick reference chart; library rights to license photographs in a digital collection; using letters under copyright in a special collections display case; a grad student's right to use in a thesis writing published in their professor's journal article; applying the implied license option to post historical student dissertations in institutional repositories; the Marrakesh Treaty provision supporting transfer of accessible works internationally; and limiting factors for interlibrary loan.
This accessible and compelling Special Report introduces cultural humility, a lifelong practice that can guide library workers in their day-to-day interactions by helping them recognize and address structural inequities in library services. Cultural humility is emerging as a preferred approach to diversity, equity, and inclusion (DEI) efforts within librarianship. At a time when library workers are critically examining their professional practices, cultural humility offers a potentially transformative framework of compassionate accountability; it asks us to recognize the limits to our knowledge, reckon with our ongoing fallibility, educate ourselves about the power imbalances in our organizations, and commit to making change. This Special Report introduces the concept and outlines its core tenets. As relevant to those currently studying librarianship as it is to long-time professionals, and applicable across multiple settings including archives and museums, from this book readers will learn why cultural humility offers an ideal approach for navigating the spontaneous interpersonal interactions in libraries, whether between patrons and staff or amongst staff members themselves; understand how it intersects with cultural competence models and critical race theory; see the ways in which cultural humility's awareness of and commitment to challenging inequitable structures of power can act as a powerful catalyst for community engagement; come to recognize how a culturally humble approach supports DEI work by acknowledging the need for mindfulness in day-to-day interactions; reflect upon cultural humility's limitations and the criticisms that some have leveled against it; and take away concrete tools for undertaking and continuing such work with patience and hope.
All too often, in a hurried attempt to "catch up," diversity training can create division among staff or place undue burdens on a handful of employees. Instead, academic libraries need approaches to diversity, equity, and inclusion (DEI) that position these priorities as ongoing institutional and professional goals. This book's model programs will help academic libraries do exactly that, sharing a variety of initiatives that possess clear goals, demonstrable outcomes, and reproducible strategies. Librarians, administrators, and directors will all benefit from the programs detailed inside, which include such topics as a university library's community of practice for interactions and learning around DEI; cultural competency training to create more welcoming instruction spaces; student workshops on literature searches that mitigate bias; overcoming the historic tendency to marginalize LGBTQ+ representation in archives; a curriculum and design workshop that moved from discussing social values to embedding them in actions; the founding of a library-led LGBT club for students at a rural community college; a liberal arts college's retention-boosting program for first-generation students; tailoring a collection and library services to the unique needs of student veterans; and a framework for moving from diversity to equity and inclusion, toward a goal of social justice.
It's not hyperbole to conclude that in today's world, information literacy is essential for survival and success; and also that, if left unchecked, the social consequences of widespread misinformation and information illiteracy will only continue to grow more dire. Thus its study must be at the core of every education. But while many books have been written on information literacy, this text is the first to examine information literacy from a cross-national, cross-cultural, and cross-institutional perspective. From this book, readers will learn about information literacy in a wide variety of contexts, including academic and school libraries, public libraries, special libraries, and archives, through research and literature that has previously been siloed in specialized publications; come to understand why information literacy is not just an issue of information and technology, but also a broader community and societal issue; get an historical overview of advertising, propaganda, disinformation, misinformation, and illiteracy; gain knowledge of both applied strategies for working with individuals and for addressing the issues in community contexts; find methods for combating urgent societal ills caused and exacerbated by misinformation; and get tools and techniques for advocacy, activism, and self-reflection throughout one's career.
Richard E. Rubin's book has served as the authoritative introductory text for generations of library and information science practitioners, with each new edition taking in its stride the myriad societal, technological, political, and economic changes affecting our users and institutions and transforming our discipline. Rubin teams up with his daughter, Rachel G. Rubin, a rising star in the library field in her own right, for the fifth edition. Spanning all types of libraries, from public to academic, school, and special, it illuminates the major facets of LIS for students as well as current professionals. Continuing its tradition of excellence, this text addresses the history and mission of libraries from past to present, including the history of service to African Americans; critical contemporary social issues such as services to marginalized communities, tribal libraries, and immigrants; the rise of e-government and the crucial role of political advocacy; digital devices, social networking, digital publishing, e-books, virtual reality, and other technology; forces shaping the future of libraries, including Future Ready libraries, and sustainability as a core value of librarianship; the values and ethics of the profession, with new coverage of civic engagement, combatting fake news, the importance of social justice, and the role of critical librarianship; knowledge infrastructure and organization, including Resource Description and Access (RDA), linked data, and the Library Research Model; the significance of the digital divide and policy issues related to broadband access and net neutrality; intellectual freedom, legal issues, and copyright-related topics; contemporary issues in LIS education such as the ongoing tensions between information science and library science; and the changing character of collections and services including the role of digital libraries, preservation, and the digital humanities. In its newest edition, Foundations of Library and Information Science remains the field's essential resource.
The concepts of planning and assessment are intrinsically linked--and understanding them is essential for raising the library's profile and strengthening its position among stakeholders and the community. Even if you're an LIS student or are new to the profession, or if planning or assessment are not your primary areas of responsibility, you still have a role to play in the success of organizational efforts. Fleming-May has more than a decade of experience in planning and assessment initiatives and instruction, and Mays was her institution's first assessment librarian; their primer draws from theory, research, and their first-hand observations to illuminate such topics as characteristics of bad planning strategy that can help to illustrate a better approach; reasons why using economic models, like ROI, fall short; how to mix the three types of planning; guidelines to ensure that assessment is meaningful and actionable; tips for creating effective surveys; emphasizing users' needs with a critical assessment framework; data analysis for surveys, interviews, focus groups, and observation; four questions to ask about audience level before you develop a report; a sample 3-year assessment plan that can be customized; and seven steps for developing a culture of ongoing assessment.
Foreword by Luciano Floridi The second edition of this definitive text gives a comprehensive overview of all aspects of the subject, bringing it up-to-date with analysis of the changes in the information environment, now largely digital, and their implication for the discipline and professions. Its approach is rooted in the philosophical, theoretical, and conceptual foundations of the subject and in particular in Floridi's ideas of the fourth revolution, hyperhistory, and onlife. The theory-practice relationship is strongly emphasized throughout, and the extensive literature coverage makes this a valuable sourcebook. This second edition is extensively revised, with largely new text, illustrations, and resources, and offers a global perspective. The main topics covered include foundations: philosophies, theories, concepts, ethics, and historical perspectives; organizing, retrieving, and analyzing information and data; information behavior, domain analysis, and digital literacies; digital technologies, information systems, and information management; information research methods and informetrics; changing modes of information communication, and information society; and the nature and future of the information disciplines and professions. This book will be a standard text for students of library and information disciplines, including information science, librarianship, information and knowledge management, archives and records management, and digital humanities. It will also serve as an introduction for those beginning research in these areas, and as a resource for thoughtful and reflective practitioners.
Featuring contributions from leaders in the intersection between zines and libraries, including Katrin Abel, Jeremy Brett, Ann (A'misa) Matsushima Chiu, Marta Chudolinska, Jenna Freedman, Joan Jocson-Singh, Mica Johnson, Lauren Kehoe, Joshua Lupkin, Meg Metcalf, and Ziba Perez, this book presents an in-depth look at adding these unique materials successfully to a library collection. Their homegrown and esoteric aesthetic make zines important cultural and historical objects. Including them in library collections is a perfect way to amplify underrepresented voices. But the road from acquisition to cataloging these underground, self-published, and often fragile items can be difficult. This resource smooths the path forward, offering top-to-bottom guidance for collection development and acquisitions staff, administrators, catalogers, and access services librarians in understanding and processing zines for library collections. Readers will learn why these collections are valuable, and how libraries can start a collection of their own; targeted advice on zine collection development and management, including policy, selection, cataloging, and promotion; how to navigate the challenges of obtaining zines from small independent vendors, zinefests, distros, third-party donors, and art collectives; ways to work with zine creators to develop a respectful preservation program; insights from a case study exploring genre, context, and purpose in contemporary Latin American fanzines; where zines can fit in at school libraries or in one-shot instruction; and a look at the future of zines, from online zines to zine communities that are increasingly accessible, inclusive, and diverse.
Featuring questions for further study and inquiry in each major chapter, this book introduces the key concept of intellectual freedom to those about to enter the profession, providing a concise overview of principles, ongoing and current debates, and best practices. Enshrined in the mission statement of ALA, intellectual freedom is one of the core values of the information professions. The importance of ensuring information access to all, and the historical, social, and legal foundations of this commitment, are powerfully explored in this essential primer. Designed to function as both an introductory text for LIS students as well as a complementary resource for current professionals, this book provides a cohesive, holistic perspective on intellectual freedom. Extending beyond censorship to encompass such timely and urgent topics as hate speech and social justice, from this book readers will gain an understanding of the historical and legal roots of intellectual freedom, with an in-depth examination of John Stuart Mill's "On Liberty" and Article 19 of the U.N Declaration of Human Rights, and its central concepts and principles; the intersection of intellectual freedom, freedom of expression, and social justice; professional values, codes of ethics, ALA's Library Bill of Rights, and Freedom to Read/View Statements; pro- and anti- censorship arguments and their use in impeding and facilitating access to information; book banning and internet filtering; privacy and its relationship to information services; U.S. case law and precedents; the basics of U.S. copyright law, including fair use, and how it differs from international copyright law; and emerging global issues and their impact on future intellectual freedom.
Foreword by Dr. Lois Bridges Inspired by the Library of Congress Literacy Awards Program and its applicants, which have showcased and disseminated innovative literacy initiatives across the country and around the world since 2013, this book provides evidence-based practice guidelines for librarians and educators. To optimize results, the projects in this book blend early literacy benefits, fundamental reading skills, and other foundational concepts with culture- or community-specific sensitivity and leveraging. They're adaptable based on age, audience, size, resources, and budget; and most importantly, they address social inequities and foster cross-culture interactions. Inside, readers will find detailed profiles of dozens of successful literacy projects, which include such activities as oral storytelling, the Parent-Child Home Program, a repository of multilingual children's stories, accessible web readers, personal tutors, and many more; an overview of universal steps to literacy, explaining how people learn, generic reading skill development, human developmental issues, and habits of literacy; research-based factors for impactful literacy projects; discussion of the importance and role of literacy partners such as families, schools and universities, libraries, government agencies, nonprofit organizations, and for-profit entities; advice on project planning, including needs assessment, goals and objectives, literacy review, target audience, project personnel, resources, setting and timing, communication, support, implementation, and continuous assessment and improvement; and guidance on building capacity, empowering the community, and sustaining a culture of literacy.
Previously named by Library Journal "a terrific resource for instruction librarians at all experience levels," the updated third edition will foster students' critical thinking skills while empowering librarians to become better, more confident teachers. When done right, one-shot library instruction allows you to build solid relationships with faculty while also making positive first impressions with students. Good pedagogy, collaboration with faculty, assessment, and reflection are all imminently possible in the one-shot. So are incorporating the big ideas of the ACRL Framework. This new edition of a trusted resource will guide you in active, student-centered one-shots that connect to courses' learning outcomes. Demonstrated using vignettes that share teaching experiences drawn from librarians and instructors in the field, you'll get succinct, hands-on advice on such topics as why threshold concepts are well suited to one-shot instruction; online instruction-specific engagement strategies and talking points; a one-shot version of curriculum mapping to help you prioritize; quick and easy activities to work into sessions; how to mix and match the three types of instruction best suited to one-shots; losing the list, ditching the script, and other strategies for student-centered teaching; common classroom management mishaps and what to do about them; talking points for the instruction interview; how and when to say no; and 5 ways to use assessment to improve your instructional style.
Between making financial decisions, maintaining a healthy work-life balance, and juggling health, family, friends, and other responsibilities, life can feel overwhelming. Place these same responsibilities on an individual just entering adulthood who has less real-life experience and it can feel even more overwhelming. So why not make sure our teens and young adults are more prepared to face the world before they go out on their own? How can we also reinforce these skills for adults who may never have learned them or who may need a refresher? This book provides a hands-on and interactive approach to creating and planning library programs and activities that will enable patrons to learn and build the most important life skills. Readers will discover how life skills library programs can encourage participants to imagine and prepare for real-world situations; a rich variety of step-by-step programs, complete with planning tips, instructions, and a materials and equipment list, for activities such as Mock Job Interviews, Financial Literacy Jeopardy, planning of week of dinners, Spring Cleaning Visualizations, the art of packing a suitcase, practicing self-care, a stress-relief dance party, and many others; advice on planning, partnership opportunities, promotion, evaluations, and sustainability; ways to promote a safe space and a relaxed environment while leading programs; and additional helpful resources, including a planning template and reading tie-ins.
Foreword by Kirby McCurtis With the help of this book's adaptable storytime activities, tools for self-reflection, and discussion starters, children's librarians will learn how to put anti-racism work into their professional practice while fostering an environment that celebrates all identities. As the weekly lists of best-sellers demonstrate, many people want to engage with racial issues. But when it comes to talking about race, they often don't know how or are hesitant to take the first steps. This includes children's librarians, who are taking seriously our profession's calls for diversity, equity, and inclusion. They already know that popular storytimes can be an effective way to increase community representation and belonging at the library. Incorporating race into storytimes is an ideal way to foster inclusion by normalizing conversations about these issues. This book will help public and school librarians face their own biases, showing them how to have honest discussions with children, their caregivers, and storytime attendees, as well as their colleagues. In this book, you will discover several ready-to-use library storytimes that incorporate racial themes, complete with sample activities and booklists; an anti-oppression framework, based on the author's own real-world practice, that is customizable for different settings and situations; concrete suggestions for overcoming fears and awkwardness when it comes to talking about race, with advice on practicing new language, making space to connect around appropriate cultural books for read alouds, and evaluating books for storytime; interactive self-reflecting worksheets which explore planning picture book introductions and songs for inclusive storytimes, providing age-appropriate glimpses into history, and suggested affirmations in describing skin tone, hair, and language; advocacy talking points centered on social justice that will encourage discussion with co-workers and other library staff; and guidance on community engagement, relationship building, and intentionally trying to diversify your world in order to truly become an anti-bias practitioner.
Today's library workers have many roles to play: information gatekeepers, connectors, collaborators, and storytellers. The key ingredient is creativity, which acts as the lynchpin of functioning successfully as a team as well as impacting communities in positive ways. This book examines creativity and how it can be applied in library work culture, programming, and outreach. Lotts shows how libraries can encourage staff to approach teaching, learning, and problem-solving in unconventional ways. This invigorating book demonstrates why the challenges of our current historical moment provide us with a unique opportunity to stop and consider our work and our goals; dives into several case studies of creative and playful library projects, many of which can be adapted for reuse, investigating how they came to be and the impact they have had on their communities; discusses getting buy-in from administrators and funding organizations; offers pointers on collaborating with communities; guides readers in assessing the impact projects have on communities; and talks about how to learn and grow from failure and frustration.
The necessity for library leaders to demonstrate that libraries are innovative, collaborative, and can provide eye-catching, transformational services and programs to their communities cannot be understated. But libraries do not suffer from a lack of big ideas. What library workers really need is a roadmap for making those impactful ideas become reality. Based in part on her extensive experience coordinating large-scale initiatives, this guide from ASCLA Leadership and Professional Achievement Award-winning consultant Horton will walk you through formulating and shaping your ideas into sellable, actionable projects. You'll learn techniques drawn from project management experts and researchers from many fields; why Big Hairy Audacious Goals (BHAG) are worth your time and effort; guidance on upscaling your idea into a project or service that can be launched at a statewide, community wide, or library consortium level; several case studies of large-scale library projects, with analysis of why they were successful; how to successfully combine foundational principles of innovation with practical methods for collaboration; methods for extending your reach beyond your usual sphere to partner with other libraries and organizations; how to sharpen your skills of persuasion; no-nonsense advice on leading teams of disparate individuals; and evaluative tips for affirming the project is on the right track and then correcting course as needed.
After a career of more than 40 years, Murray-Rust, former Dean of Libraries at Georgia Tech and a self-proclaimed library disrupter, sees our profession's central challenge as simply this: how to turn the library outward in order to make a difference in the lives of individuals and the community. In this book she encourages readers to look an uncertain library future square in the eye. She shares stories from her transformational years at Georgia Tech Libraries which present both inspiration and practical advice on how to stand up for values while changing the ways we act upon them. Organized around seven action steps for change, this book offers takeaways and activities you can adapt to your work style and organizational culture. You will learn from such stories and lessons as the three different kinds of information you need for measuring impact; using new frameworks, outside fragmented, risk-adverse library structures, to get the work done; the limitations of trying to manage your way through major cultural change; embedding in the community to develop visions and strategies for improvement; painful and challenging times that set Murray-Rust on a path of self-learning; how an uncomfortable assignment led to a sought-after seat at the table for a university-wide capital construction project; the bold promise that got the library onto the high-priority list for renovation; visiting a Toyota plant to learn how to encourage employee engagement and creativity; and learning to listen with the "turning outward" philosophy of Harwood Institute.
As part of our mission to enhance learning and ensure access to information for all library patrons, our profession needs to come to terms with the consequences of mass incarceration, which have saturated the everyday lives of people in the United States and heavily impacts Black, Indigenous, and people of color; LGBTQ people; and people who are in poverty. Jeanie Austin, a librarian with San Francisco Public Library's Jail and Reentry Services program, helms this important contribution to the discourse, providing tools applicable in a variety of settings. This text covers practical information about services in public and academic libraries, and libraries in juvenile detention centers, jails, and prisons, while contextualizing these services for LIS classrooms and interdisciplinary scholars. It powerfully advocates for rethinking the intersections between librarianship and carceral systems, pointing the way towards different possibilities. This clear-eyed text begins with an overview of the convergence of library and information science and carceral systems within the United States, summarizing histories of information access and control such as book banning, and the ongoing work of incarcerated people and community members to gain more access to materials; examines the range of carceral institutions and their forms, including juvenile detention, jails, immigration detention centers, adult prisons, and forms of electronic monitoring; draws from research into the information practices of incarcerated people as well as individual accounts to examine the importance of information access while incarcerated; shares valuable case studies of various library systems that are currently providing both direct and indirect services, including programming, book clubs, library spaces, roving book carts, and remote reference; provides guidance on collection development tools and processes; discusses methods for providing reentry support through library materials and programming, from customized signage and displays to raising public awareness of the realities of policing and incarceration; gives advice on supporting community groups and providing outreach to transitional housing; includes tips for building organizational support and getting started, with advice on approaching library management, creating procedures for challenges, ensuring patron privacy, and how to approach partners who are involved with overseeing the functioning of the carceral facility; and concludes with a set of next steps, recommended reading, and points of reflection.
Published in partnership with the Association for Rural & Small Libraries When you're a solo librarian or only have a few volunteers to rely on (with a tiny budget to match) you've got to make the most of everything. With creativity, flexibility, and heart, you can be the anchor your community needs, offering programming that engages people of all ages and backgrounds. In this book Price, whose library serves a town with a population of less than 300, shares dozens of ideas that have helped to triple attendance numbers in a three-year period, alongside many more suggestions from other libraries across the country. You'll learn how fun and easy DIY programming can be, inspiring you to use passive programming like scavenger hunts and Lego towers to engage your patrons no matter when they visit your library; adapt one of the dozens of low- or no-cost programs included, from library decorating parties and teen taste-tests to a local history night and a mini-golf tournament; celebrate the different seasons of the year with ideas tied to a variety of holidays; jump-start your outreach efforts by partnering with health clinics, museums, restaurants, local businesses, and other organizations and individuals in your community; collaborate with your school district through initiatives like reading challenges and information literacy field trips; get the word out using fliers, advertising, word of mouth marketing, your library's website, and social media; avoid burnout and deal with stress, with suggestions for self-care and reinvigoration; and host a benefit, launch a fundraising drive, or apply for grants using the tips and information provided in the book. No matter their size, libraries are the lifeblood of their communities. Armed with this book's ideas and guidance, yours will be sure to connect successfully with the people you serve.
Effectively marketing libraries by persuasively communicating their relevance is key to ensuring their future. Speaking directly to those in senior leadership positions, Anderson lays out the structural and organizational changes needed to help libraries answer the relevance question and maximize their marketing and communications efforts. Focusing on big-picture strategies, she shares lessons learned from her 20+ year career in library marketing and communications. No matter what type or size of library you help to lead, by reading this book you will gain insight into why libraries need to tell their stories more effectively than they are today; be able to craft a strategic roadmap for marketing your library and communicating its value in a variety of ways that resonate with key audiences; see why improvements to the structure of your marketing and communications team can lead to better results; learn practical methods for incorporating audience research into your planning; know how to remove customer barriers and discontinue practices that are thwarting your marketing efforts; receive guidance on preparing for potential crises; understand how to be more community-focused by forming and sustaining partnerships; and feel confident in engaging with stakeholders so that they become your library's best ambassadors.
Human resources is an area of leadership that requires its own specialized knowledge, but many library managers and directors assume their roles without any background knowledge of HR or adequate training. This comprehensive toolkit, which has been vetted by HR professionals as well as an attorney who specializes in employment law, is here to fill those gaps. Taking you through the lifecycle of an employee, and also providing a framework to develop skills and confidence, in this book you will learn ways to incorporate an EDI lens into your employee processes, starting with accurately crafted job descriptions that are posted on diverse job boards; tips for hiring and onboarding new staff; advice on individual employee development and retention, from the importance of continuing education to methods for increasing staff engagement and strengthening morale; considerations for treating all employees equitably to maintain a welcoming and inclusive space for staff from marginalized populations; an overview of the essential HR laws that come into play, helping you navigate difficult situations like discipline and termination; first-hand accounts of HR successes and challenges; and how to create a personalized structure around your HR learning and put it into practice, using a variety of worksheets, questions for reflection, templates, and tools provided in the book.
A Trauma-Informed Framework for Supporting Patrons by The Public Library Association Social Worker Task Force
Call Number: 027.663 T777 2022
Publication Date: 2022-03-07
Whether it's navigating a crisis or witnessing a community member struggling with tough times, coming face to face with trauma and adversity can be uncomfortable. But in striving to learn more about challenging behaviors, and how we can better interact with library patrons and our coworkers, we can come to see that people are complex and not simply "problems." This workbook from the PLA Social Worker Task Force (SWTF) provides a collection of powerful tools to add to your customer service toolbox. It's filled with prompts, exercises, and best practices that shed light on how trauma can affect people, helping you build confidence in your ability to support your library's patrons. You will delve into what trauma is and how it impacts library work; be introduced to a framework for utilizing a trauma-informed lens in your interactions; practice exercises to spur personal reflection on common concerns bound up with library work and the policies relating to these issues; and gain hand-on tools and techniques, including strategies for de-escalation and guidance on the impacts of involving law-enforcement and banning patrons. You will also explore various scenarios which provide the opportunity to integrate what you've learned and practice responding through a trauma-informed lens, including Mental Health Challenges Sleeping at the Library Strong Personal Odor Personal Belongings Suspected Intoxication/Under the Influence Substance Use Threatening Verbal and Nonverbal Behavior Unsheltered Teens Adult Self-Neglect Child Abuse or Assault Solicitation or Panhandling Stealing Child Unattended After Closing
Whether you're an administrator or library leader concerned about the health and well-being of your team, or a library worker excited to launch a health and wellness movement in your library, you'll find sensible guidance and inspiration in Newman's handbook. As part of their dedication to improving the lives of their patrons, libraries have long offered services, programs, and outreach dedicated to the health and wellness of their communities. There is a growing recognition that library workers themselves are in urgent need of such attention; low morale, and complaints of burnout and a toxic work environment, are only a few of the obvious symptoms. The good news is that by turning inward, libraries can foster wellness in their workplace and make a real difference in the day-to-day lives of their staff. Newman, who has led a popular course on the subject attended by workers from many types of different libraries, here takes a holistic approach to examine why and how libraries should focus on improving the health and wellness of employees. Filled with hands-on advice, examples of successful initiatives, and suggested action steps, in this book readers will learn how to define health and wellness, including its physical, psychological, and social aspects, and why they touch upon nearly everything that happens in the workplace; what a workplace looks like when it strives to ensure the complete physical, mental, and social well-being of workers, and the ways in which this approach to a work environment benefits both the library and the community it serves; the role played by the physical aspects of the workplace, such as the ergonomics of sitting and standing desks, the effects of air quality and smell on worker health and productivity, and noise levels stemming from open plan workspaces; about key policies relating to wages, working schedules, where employees work, and child and elder care; real-world advice on addressing complicated workplace issues like emotional and invisible labor, with a look at the part that burdensome or indifferent policies and practices can play in contributing to compassion fatigue and burnout; ways to make healthy choices for oneself and encourage healthy choices in co-workers and staff; concrete, evidence-based steps that libraries can take to improve workplace wellness; how to make a lasting difference by focusing on one aspect they can change personally and one that they can advocate changing library wide.
The recipient of rave reviews from far and wide (Journal of Hospital Librarianship deemed it "a librarian's dream ... very forward-thinking"), since its initial publication this text has served as an essential resource for both LIS students and practitioners. The new fourth edition offers an updated, comprehensive examination of the myriad basic skills effective library managers must exercise throughout their careers. Throughout, Evans and new co-author Greenwell pay close attention to management in "new normal" straitened economic conditions and the pervasive impact of technology on a library manager's role. This book's coverage includes a new focus on how being in the public/nonprofit sector influences the application of management basics such as planning, accountability, trust and delegation, decision making, principles of effective organizational communication, fostering change and innovation, quality control, and marketing; the managerial environment, organizational skill sets, the importance of a people-friendly organization, and legal issues; key points on leadership, team-building, and human resource management; budget, resource, and technology management; management ethics, with a lengthy discussion of why ethics matter; and tips for planning a library career, with a look at the work/life debate. This book, to quote Australian Library Journal, is "a recommended text for library science students, but is also an excellent source of information for career librarians wanting to refresh their knowledge of library management in a fast-moving information services environment."
Since its original publication Hunter's manual has been "not only a rich and ready reference tool but also a practical resource for solving problems" (Catholic Library World), and no text has served as a better overview of the field of archives. Newly revised and updated to more thoroughly address our increasingly digital world, including integration of digital records and audiovisual records into each chapter, it remains the clearest and most comprehensive guide to the discipline. Editor of American Archivist, the journal of the Society of American Archivists (SAA), Hunter covers such keystone topics as a history of archives, including the roles of historical societies and local history collections in libraries; new sections on community archives, diversity, and inclusion; conducting a survey and starting an archival program; selection, appraisal, acquisition, accessioning, and deaccessioning; important points of copyright, privacy, and ethics; arrangement of archival collections, with a discussion of new theories; description, including DACS, EAD, and tools such as ArchivesSpace; access, reference, and outreach, with a look at how recent innovations in finding aids can help researchers; preservation, including guidance on how to handle rare books, maps, architectural records, and artifacts; digital records, addressing new and popular methods of storage and preservation of email, social media, image files, webpages, Word documents, spreadsheets, databases, and media files; disaster planning, security, and theft prevention; metrics, assessment, establishing employee procedures and policies, working with interns and volunteers, and other managerial duties; public relations and marketing, from social media and the Web to advocacy; and professional guidelines and codes, such as the newly developed SAA Statement of Core Values of Archivists. Providing in-depth coverage of both theory and practice, this manual is essential for archivists at all levels of experience and of all backgrounds.
"Like Orwell and Bradbury, like Stanley and Siskind, Laura Millar has written a book that people in the future will look back on and say, 'This is one of the books that helped us to survive until a new era.'" -- from the Foreword by Lee McIntyre The safeguarding of authentic facts is essential, especially in this disruptive Orwellian age, where digital technologies have opened the door to a post-truth world in which "alternative facts" can be so easily accepted as valid. And because facts matter, evidence matters. In this urgent manifesto, archives luminary Millar makes the case that authentic and accurate records, archives, data, and other sources of documentary proof are crucial in supporting and fostering a society that is respectful, democratic, and self-aware. An eye-opening treatise for the general public, an invaluable resource for archives students, and a provocative call-to-arms for information and records professionals, Millar's book explains the concept of evidence and discusses the ways in which records, archives, and data are not just useful tools for our daily existence but also essential sources of evidence both today and in the future; includes plentiful examples that illustrate the critical role evidence plays in upholding rights, enforcing responsibilities, tracing family or community stories, and capturing and sharing memories; and examines the impact of digital technologies on how records and information are created and used. With documentary examples ranging from Mesopotamian clay tablets to World War II photographs to today's Twitter messages and Facebook posts, Millar's stirring book will encourage readers to understand more fully the importance of their own records and archives, for themselves and for future generations.
The trend in academic library collections is toward shared print collections and off-site storage. While that might seem to presage the death of print in academic collections, it also serves as a golden opportunity for innovation and experimentation--to develop a vision for a future in which the academic library print collection engages and inspires its communities as never before. Editors McAllister and Laster led Arizona State University's Future of Print project, an initiative focused on fostering engagement with print collections by emphasizing unique local holdings of interest to their community. In this collection they share their experiences alongside a range of contributors at other institutions, together exploring how to transform print throughout the collections lifecycle, from selection to management to disposition. Spotlighting the ways in which people and books are central to fulfilling the library's educational mission, this book's case studies discuss the "Open Stacks" concept and methodologies being developing at ASU; what we can learn from browsing behaviors; haptic learning and information literacy; new pathways for print collections such as indie tarot decks; Latin American collections in American research libraries; the St. Louis Model for Shared Regional collection as an approach for arranging cooperative FDLP collections outside consortial settings; efforts toward increasing inclusion in library collections at the University of Denver; an overview of the Rosemont Shared Print Alliance and the Partnership for Shared Book Collections; and an open digital future for the Library of Congress.
Filled with field-tested strategies and adaptable collection development policies, this updated handbook will enable libraries to bloom by maintaining a collection that users actually use. "Manages to be a thorough and informative source on weeding library collections and yet also an easy, engaging read ... Recommended." That rave review from Technicalities sums up the acclaim and appeal of this bestselling resource's first edition. Now Vnuk has revised and updated her text to keep pace with libraries' longer-term shifts in collection development and access, such as a growing emphasis on digital collections and managing duplicate physical materials. She demonstrates how weeding helps a library thrive by focusing its resources on those parts of the collection that are the most useful to its users. Walking collections staff through the proverbial stacks shelf by shelf, this book includes a new "Tales from the Front" feature, providing real-life case studies of librarians working on weeding projects; explains why weeding is important for a healthy library and how it can positively affect library budgets; systematically walks readers through a library's shelves, with recommended weeding criteria and call-outs in each area for the different considerations of large collections and smaller collections; offers easily adaptable, updated sample development plans which reflect the latest thinking in collection development; advises readers on weeding problematic materials, such as those that include racist themes and depictions; presents updated and expanded guidance on special considerations for youth collections; addresses reference, media, magazines and newspapers, e-books, and other special materials; shares guidance for determining how to delegate responsibility for weeding, plus pointers for getting other staff members on board; and gives advice for educating the community about the process, how to head off PR disasters, and what to do with weeded materials.
As organisations across the globe commit to digital transformation, well-managed taxonomies are more critical than ever in supporting a wide range of business applications. Amidst growing industry uptake of controlled vocabularies, ontologies and knowledge graphs, taxonomists are at the forefront of helping organisations manage content and data of unprecedented breadth, depth and variety. Taxonomies: Practical Approaches to Developing and Managing Vocabularies for Digital Information is a comprehensive guide to building, implementing and using taxonomies. Featuring contributions and case examples from some of the world's leading experts, the book supports professional development through practical advice and real-world case studies. Readers will learn best practice for the everyday realities of working with stakeholders, sponsors and systems to ensure that taxonomies remain useful and relevant. Addressing all the key stages of the process of building and implementing a taxonomy, including scoping, user testing and validation, and the creation of governance processes, the book is invaluable for the optimisation of systems for users and stakeholders alike.
Project management, as both a skill set and a discipline, offers structure and a path forward for continual improvement and change management within libraries. Most importantly for technical services, project management creates processes that can fairly and transparently indicate how resources are allocated and guide technical services departments as they prioritize needs. Helping staff build their own project management toolkit, this book will allow readers to pick and choose which practices work best for their own situation. You will discover ways to integrate project management skills into your daily work; learn how to apply project management at a departmental level; and delve into case studies which illuminate issues related to technology, including library management system migrations, digital repository development, and electronic resource management, as well as common scenarios like high density storage and weeding, and moving or consolidating collections.
The Institutional Repository (IR) has become standard to the academic library in the past decade. In fact, some 5,000 are listed in open access directories. However, IR operations are anything but standard. You are not alone in your challenges, whether it's discovery of born-digital content or policies for deposit and withdrawal. This resource gathers expertise to offer a comprehensive guide on contemporary institutional repository management. Readers will sharpen their understanding of such key IR topics as managing complexity task-by-task using a detailed breakdown of IR projects; six crucial elements every deposit policy should address; using the SHERPA RoMEO database to quickly locate publisher policies; policy development, community outreach, and open source software testing, illuminated through case studies; metadata basics for the non-cataloger; authority control for electronic theses, dissertations, and grey literature; workflow suggestions for small and mid-sized institutions; showcasing undergraduates' work with student peer-reviewed journals, photography, or theater performances; promoting faculty engagement with awards and recognition; and copyright fundamentals all staff who interact with the IR should know.
Linked data has become a punchline in certain circles of the GLAM (galleries, libraries, archives, and museums) community, derided as a much-hyped project that will ultimately never come to fruition. But the fact is, linked data is already happening now, evident in projects from Big Tech and the Wikimedia Foundation as well as the web pages of library service platforms. The goal of exposing cultural institutions' records to the web is as important as ever--but for the non-technically minded, linked data can feel like a confusing morass of abstraction, jargon, and acronyms. Get conversant in linked data with this basic introduction from the Association of Library Collections and Technical Services (ALCTS). The book's expert contributors summarize the origins of linked data, from early computers and the creation of the World Wide Web through RDF; walk readers through the practical, everyday side of creating, identifying, and representing semantically rich linked data using as an example the funk classic Mothership Connection album from the band Parliament; explain the concept of ontologies; explore such linked data projects as Open Graph, DBpedia, BIBFRAME, and Schema.org's Bib Extension; offer suggested solo and group entry-level projects for linked data-curious librarians who wish to dive deeper; and provide a handy glossary and links to additional resources. This valuable primer on linked data will enable readers at any level of experience to get quickly up to speed on this important subject.
This benchmark text is back in a new edition thoroughly updated to incorporate developments and changes in metadata and related domains. Zeng and Qin provide a solid grounding in the variety and interrelationships among different metadata types, offering a comprehensive look at the metadata schemas that exist in the world of library and information science and beyond. Readers will gain knowledge and an understanding of key topics such as the fundamentals of metadata, including principles of metadata, structures of metadata vocabularies, and metadata descriptions; metadata building blocks, from modeling to defining properties, from designing application profiles to implementing value vocabularies, and from specification generating to schema encoding, illustrated with new examples; best practices for metadata as linked data, the new functionality brought by implementing the linked data principles, and the importance of knowledge organization systems; resource metadata services, quality measurement, and interoperability approaches; research data management concepts like the FAIR principles, metadata publishing on the web and the recommendations by the W3C in 2017, related Open Science metadata standards such as Data Catalog Vocabulary (DCAT) version 2, and metadata-enabled reproducibility and replicability of research data; standards used in libraries, archives, museums, and other information institutions, plus existing metadata standards' new versions, such as the EAD 3, LIDO 1.1, MODS 3.7, DC Terms 2020 release coordinating its ISO 15396-2:2019, and Schema.org's update in responding to the pandemic; and newer, trending forces that are impacting the metadata domain, including entity management, semantic enrichment for the existing metadata, mashup culture such as enhanced Wikimedia contents, knowledge graphs and related processes, semantic annotations and analysis for unstructured data, and supporting digital humanities (DH) through smart data. A supplementary website provides additional resources, including examples, exercises, main takeaways, and editable files for educators and trainers.
Since it was first published, LIS students and professionals everywhere have relied on Miller's authoritative manual for clear instruction on the real-world practice of metadata design and creation. Now the author has given his text a top to bottom overhaul to bring it fully up to date, making it even easier for readers to acquire the knowledge and skills they need, whether they use the book on the job or in a classroom. By following this book's guidance, with its inclusion of numerous practical examples that clarify common application issues and challenges, readers will learn about the concept of metadata and its functions for digital collections, why it's essential to approach metadata specifically as data for machine processing, and how metadata can work in the rapidly developing Linked Data environment; know how to create high-quality resource descriptions using widely shared metadata standards, vocabularies, and elements commonly needed for digital collections; become thoroughly familiarized with Dublin Core (DC) through exploration of DCMI Metadata Terms, CONTENTdm best practices, and DC as Linked Data; discover what Linked Data is, how it is expressed in the Resource Description Framework (RDF), and how it works in relation to specific semantic models (typically called "ontologies") such as BIBFRAME, comprised of properties and classes with "domain" and "range" specifications; get to know the MODS and VRA Core metadata schemes, along with recent developments related to their use in a Linked Data setting; understand the nuts and bolts of designing and documenting a metadata scheme; and gain knowledge of vital metadata interoperability and quality issues, including how to identify and clean inconsistent, missing, and messy metadata using innovative tools such as OpenRefine.
Carrying over the reorganization that made the fifth edition such a convenient learning resource for students and working professionals alike, the newest edition of this comprehensive library technology primer is timelier and more compelling than ever. Burke's guide should be at the top of the reading list for any current or future library professional looking to stay at the forefront of technological advancement. Updated with new case studies to illuminate key areas, its incisive coverage includes complete analysis of the librarian's technological toolbox for teaching, security, databases, and more; expert advice on how to compare and evaluate competing technology solutions; social media, streaming media, and educating patrons about digital privacy; makerspaces and other technology programing, including virtual and augmented reality technologies; technology lending programs; open source catalog systems, discovery layers, and related library management systems; websites, web-based services, and free information resources; copyright and licensing as they pertain to the use of digital materials; new technology predictions for the future, with tips on how to stay up to date with the latest developments; and a refreshed glossary of useful terms. Informed by a large-scale survey of librarians across the spectrum of institution types, this guide will be a true technology companion to readers at all experience levels.
Technical Services isn't the hidden discipline it once was. Even so, despite all the cross-departmental interaction, misconceptions about the work are all too common. It's incumbent on technical services staff to take a proactive approach by communicating to others their value to the library and institutional mission. Spotlighting several successful initiatives, this collection will give you the guidance to bolster communication within departments, across the library, and campus-wide. You'll learn about applying the 7 principles of communities of practice to break down silos; software such as Trello, Basecamp, and Confluence that can improve communications workflows; ticketing systems and training to help frontline staff solve e-resource access problems; engaging faculty in collection decisions using a mix of communication channels; how informational classes on metadata can improve the work of staff across the library; supporting research data management through metadata outreach; using focus groups to develop shared expectations with subject librarians; 4 narrative strategies to market library resources; using infographics as a dynamic way to illustrate progress in a collection management program; developing an external communication plan for a library de-selection project; using portfolio management to collaboratively implement new services; and planning a cross-departmental retreat.